Florida Pain and Rehabilitation Center

Reviews

• Rachel N

  Nov, 06 2018
  ★ ☆ ☆ ☆ ☆
  Most inept front office staff on the planet. Husband was referred to this rat-hole from another doctor for a steroid shot. They would not make an appointment until they received approval from his insurance (which is understandable). That process was supposed to take a couple of days. After over a week with no word we waited in hold for 40 minutes only to be told that the paperwork never got sent over. Another two weeks went by with no word. He finally called his insurance company and was told it had been approved weeks ago. Another impossibly long wait on hold only to be told by the condescending snotty little troll in the office that THEY were not able to reach out to the insurance company because they didn't have time and were going to be on hd for too long (because apparently their time is ineffably more valuable than his). Basically wasted WEEKS of his time with their laziness and ineptitude. Finally gave up and tried a different office. Run, don't walk away from this place.

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