Tellus Self Storage - Lake City

Reviews

• Mary Badgerow

  Aug, 14 2018
  ★ ☆ ☆ ☆ ☆
  By far the worst storage experience I've ever had. My belongings were in this facility for less than 12 days before my climate controlled unit was broken into and my belongings stolen. My unit was the only one on the entire property that was burglarized, it was located in a building that could not be viewed by someone from the outside and was among other units the same size and others that were much larger. When reserving my unit the employees raved about how secure their facility was and that they had had little to no problems with theft or vandalism but when the responding officer arrived on the scene he informed me that they were called to work break-ins at Tellus Self Storage regularly. The facility has an exit gate that was promised to be fixed by the second week of June, according to the employee that showed my around the facility prior to me signing the rental agreement but it is yet to be fixed. There are also only 2 cameras in place for the entire property, which is surprising since they have such a high rate of vandalism and robbery. This company was less than helpful when my storage unit was burglarized and blatantly unaware of the on goings of their facility. I did not receive a phone call notifying me about the vandalism of my unit until almost 24hrs after the fact. Avoid using this company at all costs!

Photos and maps

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